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1994-01-05
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DOCUMENT:Q109081 04-JAN-1994 [W_NT]
TITLE :The AMI Enterprise III May Not Use More Than 64 MB
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:
--------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT operating system version 3.1
- Microsoft Windows NT Advanced Server version 3.1
--------------------------------------------------------------------------
SYMPTOMS
========
When you run Windows NT on an AMI Enterprise III that has more than 64 MB
of RAM, only the first 64 may be recognized. As Windows NT loads, NTDETECT
reports only 65536K (64M) (this value is displayed at the top of the blue
screen as Windows NT loads).
CAUSE
=====
This problem is caused by memory that has not been configured properly with
the EISA configuration utility.
RESOLUTION
==========
According to AMI Technical Support, some EISA utilities are shipped with
the motherboard, but you will need a specific EISA utility to properly
configure the memory in the EISA CMOS. The necessary file (SER68CFG.ZIP)
can be downloaded from the AMI BBS at (404) 246-8780.
For additional information, call AMI technical support at (404) 263-8181.
The Enterprise III is manufactured by AMI, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
Additional reference words: 3.10
KBCategory:
KBSubCategory: hrdwr
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 1994.